We have posted further details on our blog: http://blog.heroku.com/archives/2010/10/27/tuesday_postmortem/
We have posted further details on our blog: http://blog.heroku.com/archives/2010/10/27/tuesday_postmortem/
Resolved
Applications are fully restored.
We will follow-up with more information after we've assessed the situation.
Issue
We have deployed the hotfix and error rates have stabilized. We continue to monitor the situation.
Issue
We have isolated a problem and are deploying a hotfix to production.
Update
Error rates are increasing. We are continuing to investigate.
Update
Error rates are returning to normal.
Update
Application operations are currently interrupted. We are working to restore them as quickly as possible.
Issue
We are currently experiencing some elevated error rates and are taking corrective action. We will post updates as they are available.