Beginning at 2025-01-09 15:39 UTC, data.heroku.com was not available for new logins for customers in all regions, including Dataclips. Customers who were not already logged in experienced redirect loops when attempting to authenticate.
This was resolved at 2025-01-09 16:40 UT…
Resolved
Beginning at 15:39 UTC on 2025-01-09 and continuing until 16:40 UTC on 2025-01-09, impacted customers experienced redirect loops when attempting to authenticate on data.heroku.com, including Dataclips, in all regions. This issue is now resolved.
Issue
Beginning at 15:35 UTC on 2025-01-09, data.heroku.com is not available for customers in all regions, including Dataclips. Customers experienced redirect loops when attempting to authenticate. Our engineers are working to resolve the issue.
Investigating
Engineers are investigating an issue with data.heroku.com, including Dataclips in all regions, since 2025-01-09 15:35 UTC. Customers who did not have active sessions in data.heroku.com are experiencing redirect loops.