On September 27, 2023, between 14:08 UTC and 20:23 UTC, a subset of customers in the EU Common Runtime experienced routing failures and Dyno Application crashes. The incident was caused by two faulty deployments: one incorrectly executed Heroku Common Runtime deployment and an additio…
Resolved
This incident is now resolved. The impact start time was 2023-09-27 14:08 UTC, and the end time was 2023-09-27 20:23 UTC.
Issue
Our Engineers are still monitoring the issue. We'll update as we have more details.
Investigating
Engineers are investigating potential issues with the Heroku platform.
The incident is affecting users of EU region in common runtime. We will share an update as we have more information.
Issue
Our engineers have found the cause of the issue and we are actively working on resolving this.
Impacted customer apps are in the Common Runtime EU region, and may experience H10 errors, ENOSPC
errors and/or "No such file or directory" errors.
We will keep you posted once we have new updates.