Resolved
The incident is resolved. Mini and Basic plans should now be working as expected. The impact time is between 07-10-23 14:57 UTC and 07-11-23 18:28 UTC.
Update
We are still actively investigating this issue and will post more updates soon.
Update
We are still actively investigating this issue and will post more updates soon.
Update
We are actively investigating this issue and will have further updates soon.
Issue
An issue has been detected with a small number of Mini and Basic plan customers. When attempting to access the database, these customers will receive this error message: FATAL: the database system is in recovery mode
and the output of pg:info
says Unavailable, operator notified
.
Engineers are working on the issue. We will update as we have more details.