On June 8, 2023 between 15:06 UTC and 18:57 UTC, our customers were unable to interact with the Heroku API, CLI, and Dashboard. Deployed applications continued to run as expected on the Common Runtime and in Private Spaces. Management of those applications, including new deploys, would result in err…
Resolved
The Heroku API, Dashboard, and CLI are working as expected. The incident is now resolved. There was no impact on running Heroku applications during this incident that are not using the Heroku API. The impact start time is 15:08 UTC and the end time is 18:24 UTC.
Update
The Heroku Platform API is unavailable. Customers using the API, the CLI, and the Heroku Dashboard will be unable to make changes/releases or queries of their applications. Engineers are investigating, we'll update as we have more details.
Update
Our engineers have identified the root cause of the issue and actively working on remediation.
Issue
Our engineers are investigating an issue identified with Authentication with global impact. Impacted customers will receive an "Application error" message with a 500 HTTP response on authentication requests from the Heroku Dashboard, Heroku CLI and Heroku API.