On Aug 15th, between 21:54 UTC and 22:42 UTC, our customers experienced increased latencies and increased error rates while attempting to route requests to dynos in the US Common Runtime region. We sincerely apologize for the nega…
Resolved
The issue was resolved at 22:42 UTC Aug 15th.
Update
Some customers apps hosted in the US Common Runtime region were experiencing increased latencies and increased error rates while attempting to route requests to dynos.
Engineers have rolled back a change that they believe to have caused the issue and are monitoring for stability.
Issue
Beginning at approximately 21:54 UTC Aug 15th, routing availability for US Common Runtime-hosted apps dropped below acceptable levels. Engineering was notified and immediately began scaling up capacity to address demand needs.