Issues with Heroku Dashboard and our help portal

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Activity

  • Resolved

    The issue was resolved at 20:14 UTC.

    Posted 3 years ago, Mar 23, 2022 20:30 UTC

  • Update

    Issue has been isolated to the API and engineers are implementing additional mitigation measures.

    Impacted services include Heroku dashboard, help.heroku.com, CLI, Pipelines, CI, Builds, Review Apps, Container Builds.

    Posted 3 years ago, Mar 23, 2022 20:25 UTC

  • Update

    Our engineers have resolved the issue and are currently monitoring for stability.

    Posted 3 years ago, Mar 23, 2022 19:16 UTC

  • Issue

    Around 18:27 UTC on March 23rd, customers logged into their Heroku account were not able to access our help portal (help.heroku.com) and the Heroku Dashboard.

    Customers may be receiving HTTP 500 errors or slowness when attempting to access the Heroku dashboard or help.heroku.com. The impact extends to the Heroku API (including the CLI).

    Posted 3 years ago, Mar 23, 2022 19:00 UTC

Current status