Delayed Invoice Emails

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  • Resolved

    Invoice emails that failed to be delivered are being redelivered.

    Posted 4 years ago, Jul 16, 2021 17:28 UTC

  • Retroactive

    For June's billing period, a small portion of Heroku users saw a delay in receiving their invoice notification.

    On July 16th we re-sent June invoice notification emails to any user who did not originally receive it. The email does state "We will charge your credit card within the next two business days.", however this will not be the case if your invoice has already been paid and will not result in a duplicate payment on June's invoice.

    The Team or Account billing page within the Heroku dashboard could be viewed for the latest payment status of your account.

    Posted 4 years ago, Jul 16, 2021 17:28 UTC

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