Resolved
We are closing the incident as our engineers have confirmed there is no ongoing impact.
Monitoring
Our Engineering team believes we have fully resolved the issue. We are now monitoring to ensure that the impact has fully been resolved.
Update
Our Engineering team continues to mitigate the impact of this incident while working towards a complete resolution.
Issue
Our Engineers have validated that this issue is affecting apps on the Common Runtime and are actively working on a fix for it.
Apps affected by this issue might find that they have hidden long-running processes. You can check the currently active processes on an app via heroku ps
to verify whether an app is affected or not.
If this issue has affected your billing in any way, please reach out to Support at https://help.heroku.com/ and our Support team will take a look at your case.
Investigating
Our Engineering team has detected potential instances of "phantom" dyno processes still running on an app - after they have expired.
We're now actively investigating these instances.