On April 14th 2021, between 7pm UTC and 10:30pm UTC, and on April 15th, between 2am UTC and 5am UTC, a small proportion of customers were unable to connect to their applications using HTTPS. We sincerely apologize for the negative effects our customers experienced.
221 app…
Resolved
All affected apps have been fixed. The issue is now resolved.
Monitoring
Our engineers believe they have identified and fixed all affected apps.
We continue to monitor to be certain that there are no unresolved issues. If you are experiencing an issue with SSL requests to a Private Spaces app, please open a support ticket so that we can investigate.
Issue
Our engineers are investigating to determine the cause of ongoing SSL errors for a small number of apps in Private Spaces.
If you are affected by this issue please open a support ticket so that we can assist with a workaround while the investigation continues.
Investigating
We are investigating reports of unresolved issues following our earlier incident, in which a small number of Private Space apps are inaccessible through HTTPS.