Between April 6th, 2021, 21:39:00 UTC and April 7th, 2021, 02:57:00 UTC, customers experienced errors when accessing some elements of the Heroku Dashboard including Application Metrics and Billing information. We sincerely apologize for the negative effects our customers experienced.
Resolved
We're observing no further impact since the fix. This incident is resolved.
Monitoring
Our engineers have deployed a fix and are seeing improvement. We're now monitoring to ensure that the issue is resolved.
Update
Our engineers have identified the cause of this issue. We are working on plans to remediate the problem and restore service.
Update
We're observing issues accessing an account's Billing tab in addition to the Dashboard Metrics.
Our engineers are continuing mitigation efforts.
Update
Engineers are continuing to work on a fix to resolve the issue.
Issue
Engineers have confirmed that some customers are receiving "Something went wrong! If you're using an ad-blocker, please try disabling it." when accessing the Dashboard's Metrics tab.
Investigating
Engineers are investigating potential issues with the Application Metrics within the Heroku Dashboard.