On April 1, 2021, starting at approximately 16:00:00 UTC and until 23:59:00 UTC, our customers experienced delays in operations related to managing data services (Heroku Postgres, Heroku Redis, and Apache Kafka on Heroku) due to a slowdown in response time from our data services control plane. We si…
Resolved
Performance levels for the management of Heroku data services have returned to normal.
Update
We have isolated the cause of the performance degradation and have implemented changes to mitigate it. Performance is improving and we’re continuing to monitor.
Issue
We have determined this is actively impacting users and are analyzing potential causes.
Investigating
We are investigating actions related to the control of Heroku data services taking much longer to complete than normal.