Resolved
Ingress and psql access have been fully restored. We apologize for the trouble.
Issue
Our dedicated database service, Heroku PostgreSQL, is not accepting psql or ingress commands (i.e. heroku pg:psql
and heroku pg:ingress
) for some customers. All other database commands and operations are unaffected and functioning properly.
We have identified the root cause of the problem and are implementing a fix.