[{"id":2964,"title":"Heroku Feature Degradation","state":"resolved","created_at":"2026-09-24T14:56:09.928Z","updated_at":"2026-09-24T16:26:10.525Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2964","full_url":"https://status.heroku.com/incidents/2964","duration":5270,"resolved_at":"2026-09-24T16:24:00.000Z","review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["NA"],"updates":[{"id":8685,"created_at":"2026-09-24T16:24:00.000Z","updated_at":"2026-09-24T16:24:00.000Z","incident_id":2964,"contents":"Incident resolved.","title":"Resolved","update_type":"resolved","systems":[]},{"id":8684,"created_at":"2026-09-24T16:10:20.147Z","updated_at":"2026-09-24T16:10:20.150Z","incident_id":2964,"contents":"Engineers have fixed the issue and are monitoring. All router logs are now being successfully delivered.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8683,"created_at":"2026-09-24T15:51:23.108Z","updated_at":"2026-09-24T15:51:23.113Z","incident_id":2964,"contents":"Engineers are continuing to investigate this issue. The current known impact is intermittent router logs being dropped in a subset of US regions. App logs are unaffected. We will provide another update in the next 60 mins.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8682,"created_at":"2026-09-24T15:09:41.476Z","updated_at":"2026-09-24T15:09:41.480Z","incident_id":2964,"contents":"At 13:31 UTC on September 24, 2026, some Common Runtime customers began experiencing intermittent loss of application logs in the US region. Our engineers are working to resolve the issue.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8681,"created_at":"2026-09-24T14:56:09.928Z","updated_at":"2026-09-24T14:56:09.928Z","incident_id":2964,"contents":"Heroku engineers are investigating.","title":"Heroku Feature Degradation","update_type":"investigating","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2963,"title":"Heroku Service Degradation","state":"resolved","created_at":"2026-08-25T15:03:09.831Z","updated_at":"2026-08-25T16:12:10.064Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2963","full_url":"https://status.heroku.com/incidents/2963","duration":3908748,"resolved_at":null,"review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA"],"updates":[{"id":8679,"created_at":"2026-08-25T16:07:38.284Z","updated_at":"2026-08-25T16:07:38.287Z","incident_id":2963,"contents":"Engineers have remediated the issue. ","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8680,"created_at":"2026-08-25T15:55:00.000Z","updated_at":"2026-08-25T15:55:00.000Z","incident_id":2963,"contents":"Incident resolved.","title":"Resolved","update_type":"resolved","systems":[]},{"id":8678,"created_at":"2026-08-25T15:40:44.730Z","updated_at":"2026-08-25T15:40:44.735Z","incident_id":2963,"contents":"A recent security update for Common Runtime applications in the EU region may have unintentionally enforced a stricter policy for TLS certificates used for app default domain  TLS termination (\u003capp\u003e.herokuapp.com). This caused some clients to experience TLS handshake failures and to be unable to connect to apps.  Engineers have identified the issue and we are working on remediating.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8677,"created_at":"2026-08-25T15:03:09.831Z","updated_at":"2026-08-25T15:03:09.831Z","incident_id":2963,"contents":"Heroku engineers are investigating.","title":"Heroku Service Degradation","update_type":"investigating","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2962,"title":"Heroku Retroactive Feature Degradation","state":"resolved","created_at":"2026-08-18T21:37:15.118Z","updated_at":"2026-08-18T21:37:15.320Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2962","full_url":"https://status.heroku.com/incidents/2962","duration":0,"resolved_at":"2026-08-18T21:37:15.312Z","review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA","NA","APAC"],"updates":[{"id":8676,"created_at":"2026-08-18T21:37:15.312Z","updated_at":"2026-08-18T21:37:15.312Z","incident_id":2962,"contents":"The issue is now resolved.","title":"Heroku Retroactive Feature Degradation","update_type":"resolved","systems":[]},{"id":8675,"created_at":"2026-08-18T21:37:15.118Z","updated_at":"2026-08-18T21:37:15.118Z","incident_id":2962,"contents":"Heroku engineers are investigating an issue retroactively.","title":"Heroku Retroactive Feature Degradation","update_type":"retroactive","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2961,"title":"Heroku Feature Degradation","state":"resolved","created_at":"2026-08-10T15:26:33.535Z","updated_at":"2026-08-10T15:48:32.230Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2961","full_url":"https://status.heroku.com/incidents/2961","duration":5203344,"resolved_at":null,"review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA","NA","APAC"],"updates":[{"id":8673,"created_at":"2026-08-10T15:46:15.572Z","updated_at":"2026-08-10T15:46:15.576Z","incident_id":2961,"contents":"We are aware of an issue that affected the ability to provision new Heroku Data add-ons. To remediate, we completed a rollback of a recent change and validated that all services have been restored. \n\nWe apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.\n","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8672,"created_at":"2026-08-10T15:26:33.535Z","updated_at":"2026-08-10T15:26:33.535Z","incident_id":2961,"contents":"Heroku engineers are investigating.","title":"Heroku Feature Degradation","update_type":"investigating","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8674,"created_at":"2026-08-10T15:19:00.000Z","updated_at":"2026-08-10T15:19:00.000Z","incident_id":2961,"contents":"Incident resolved.","title":"Resolved","update_type":"resolved","systems":[]}]},{"id":2960,"title":"Heroku Retroactive Feature Degradation","state":"resolved","created_at":"2026-08-06T16:17:48.126Z","updated_at":"2026-08-06T16:20:35.981Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2960","full_url":"https://status.heroku.com/incidents/2960","duration":5545870,"resolved_at":null,"review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA","NA","APAC"],"updates":[{"id":8671,"created_at":"2026-08-06T16:19:23.511Z","updated_at":"2026-08-06T16:19:23.516Z","incident_id":2960,"contents":"Between 11:01 UTC on August 6, 2026 and 13:10 UTC on August 6, 2026, we identified a performance issue affecting Heroku release phase deploys. During this time, some customers experienced delayed completion of release phase commands during deploys, with some remaining in an `release phase executing` state longer than expected. We have confirmed that the issue is resolved. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8670,"created_at":"2026-08-06T16:17:48.306Z","updated_at":"2026-08-06T16:17:48.306Z","incident_id":2960,"contents":"The issue is now resolved.","title":"Heroku Retroactive Feature Degradation","update_type":"resolved","systems":[]},{"id":8669,"created_at":"2026-08-06T16:17:48.126Z","updated_at":"2026-08-06T16:17:48.126Z","incident_id":2960,"contents":"Heroku engineers are investigating an issue retroactively.","title":"Heroku Retroactive Feature Degradation","update_type":"retroactive","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2958,"title":"Heroku Service Disruption","state":"resolved","created_at":"2026-07-06T13:33:20.186Z","updated_at":"2026-07-06T14:32:21.241Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2958","full_url":"https://status.heroku.com/incidents/2958","duration":3399,"resolved_at":"2026-07-06T14:30:00.000Z","review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["NA"],"updates":[{"id":8666,"created_at":"2026-07-06T14:30:00.000Z","updated_at":"2026-07-06T14:30:00.000Z","incident_id":2958,"contents":"Incident resolved.","title":"Resolved","update_type":"resolved","systems":[]},{"id":8665,"created_at":"2026-07-06T14:12:45.846Z","updated_at":"2026-07-06T14:12:45.849Z","incident_id":2958,"contents":"Engineers have verified some service recovery and are monitoring for full impact resolution.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8664,"created_at":"2026-07-06T13:54:19.563Z","updated_at":"2026-07-06T13:54:19.568Z","incident_id":2958,"contents":"Engineers have identified an issue with an upstream service provider that  impacts customers with apps in Cedar Private Spaces. Customers may experience failures with starting and scaling dynos of Cedar Private Spaces apps in Virginia. Engineers are working with the upstream provider to expedite a resolution.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8663,"created_at":"2026-07-06T13:33:20.186Z","updated_at":"2026-07-06T13:33:20.186Z","incident_id":2958,"contents":"Heroku engineers are investigating.","title":"Heroku Service Disruption","update_type":"investigating","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2957,"title":"Heroku Retroactive Service Disruption","state":"resolved","created_at":"2026-06-19T18:47:20.142Z","updated_at":"2026-06-19T19:12:20.481Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2957","full_url":"https://status.heroku.com/incidents/2957","duration":9684098,"resolved_at":null,"review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA","NA","APAC"],"updates":[{"id":8661,"created_at":"2026-06-19T19:09:55.391Z","updated_at":"2026-06-19T19:09:55.394Z","incident_id":2957,"contents":"We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We confirmed this incident was due to a recently deployed change, and have reverted this change to resolve the issue.\n\nWe will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8660,"created_at":"2026-06-19T18:47:20.142Z","updated_at":"2026-06-19T18:47:20.142Z","incident_id":2957,"contents":"Heroku engineers are investigating.","title":"Heroku Retroactive Service Disruption","update_type":"investigating","systems":[{"name":"Apps","status":"green","services":["Apps"]}]},{"id":8662,"created_at":"2026-06-19T17:31:00.000Z","updated_at":"2026-06-19T17:31:00.000Z","incident_id":2957,"contents":"Incident resolved.","title":"Resolved","update_type":"resolved","systems":[]}]},{"id":2955,"title":"Heroku Retroactive Feature Disruption","state":"resolved","created_at":"2026-06-09T17:02:32.113Z","updated_at":"2026-06-09T17:02:32.289Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2955","full_url":"https://status.heroku.com/incidents/2955","duration":0,"resolved_at":"2026-06-09T17:01:42.779Z","review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA","NA","APAC"],"updates":[{"id":8655,"created_at":"2026-06-09T17:01:42.779Z","updated_at":"2026-06-09T17:01:42.781Z","incident_id":2955,"contents":"The issue is now resolved.","title":"Heroku Retroactive Feature Disruption","update_type":"resolved","systems":[]},{"id":8654,"created_at":"2026-06-09T17:01:42.778Z","updated_at":"2026-06-09T17:01:42.780Z","incident_id":2955,"contents":"We noted a feature disruption that impacted the Heroku Platform API that impacted multiple Heroku services, starting at 15:32 UTC. Customers may have observed issues with authentication, application deployments and scaling, Continuous Integration and builds, and accepting Heroku team invitations.\n\nWe identified the technical trigger as a recent change, and we performed a rollback to resolve the issue as of 16:07 UTC.\n\nWe will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.","title":"Heroku Retroactive Feature Disruption","update_type":"retroactive","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2954,"title":"Heroku Retroactive Feature Disruption","state":"resolved","created_at":"2026-05-22T14:49:26.744Z","updated_at":"2026-05-22T14:49:27.144Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2954","full_url":"https://status.heroku.com/incidents/2954","duration":0,"resolved_at":"2026-05-22T14:49:27.137Z","review":false,"systems":[{"name":"Apps","status":"green","services":["Apps"]}],"tags":["EMEA","NA","APAC"],"updates":[{"id":8653,"created_at":"2026-05-22T14:49:27.137Z","updated_at":"2026-05-22T14:49:27.137Z","incident_id":2954,"contents":"The issue is now resolved.","title":"Heroku Retroactive Feature Disruption","update_type":"resolved","systems":[]},{"id":8652,"created_at":"2026-05-22T14:49:26.744Z","updated_at":"2026-05-22T14:49:26.744Z","incident_id":2954,"contents":"Heroku engineers are investigating an issue retroactively.","title":"Heroku Retroactive Feature Disruption","update_type":"retroactive","systems":[{"name":"Apps","status":"green","services":["Apps"]}]}]},{"id":2953,"title":"Heroku Service Disruption","state":"resolved","created_at":"2026-05-08T03:55:25.323Z","updated_at":"2026-05-08T18:55:24.609Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/2953","full_url":"https://status.heroku.com/incidents/2953","duration":13366413,"resolved_at":null,"review":true,"systems":[{"name":"Data","status":"green","services":["Data"]}],"tags":["NA"],"updates":[{"id":8651,"created_at":"2026-05-08T18:53:42.885Z","updated_at":"2026-05-08T18:53:42.888Z","incident_id":2953,"contents":"We have successfully applied the fix to all remaining affected customers. Heroku databases and web applications are now fully operational for all customers. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8650,"created_at":"2026-05-08T17:24:38.903Z","updated_at":"2026-05-08T17:24:38.907Z","incident_id":2953,"contents":"We've confirmed a remediation path, and are applying the fix to the small subset of customers still experiencing a read-only state. We'll provide an update in 60 minutes or sooner if additional information becomes available.\n","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8649,"created_at":"2026-05-08T15:59:09.250Z","updated_at":"2026-05-08T15:59:09.254Z","incident_id":2953,"contents":"Engineers continue working on restoring impacted resources. While the partial outage from the upstream service provider is ongoing, we are seeing little customer impact. Upstream resources remain impacted, and our team continues to work toward full resolution. We will post an update in approximately 2 hours, or if anything changes sooner.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8648,"created_at":"2026-05-08T15:44:34.269Z","updated_at":"2026-05-08T15:44:34.273Z","incident_id":2953,"contents":"We’ve completed the migration to a new availability zone, and the Heroku-hosted web applications and customer databases are now fully operational. \nWe apologize for how this incident affected you and your business. We'll undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.\n\n","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8646,"created_at":"2026-05-08T12:15:07.246Z","updated_at":"2026-05-08T12:15:07.249Z","incident_id":2953,"contents":"The issue is now resolved.","title":"Heroku Service Disruption","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8647,"created_at":"2026-05-08T10:49:00.000Z","updated_at":"2026-05-08T10:49:00.000Z","incident_id":2953,"contents":"Incident resolved.","title":"Resolved","update_type":"resolved","systems":[]},{"id":8645,"created_at":"2026-05-08T10:22:49.385Z","updated_at":"2026-05-08T10:22:49.389Z","incident_id":2953,"contents":"Engineers continue working on restoring impacted resources. While the partial outage from the upstream service provider is ongoing, we are seeing little customer impact. Upstream resources remain impacted, and our team continues to work toward full resolution. We will post an update in approximately 2 hours, or if anything changes sooner.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8644,"created_at":"2026-05-08T08:18:10.923Z","updated_at":"2026-05-08T08:18:10.927Z","incident_id":2953,"contents":"Engineers continue working on restoring impacted resources. While the partial outage from the upstream service provider is ongoing, we are seeing little customer impact. Upstream resources remain impacted, and our team continues to work toward full resolution.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8643,"created_at":"2026-05-08T05:56:28.403Z","updated_at":"2026-05-08T05:57:19.939Z","incident_id":2953,"contents":"Engineers are working to restore impacted resources. While the partial outage from the upstream service provider is ongoing, the majority of customers are observing recovery. Upstream resources remain impacted, and our team continues to work toward full resolution. We will post another update in approximately 2 hours.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8642,"created_at":"2026-05-08T05:18:49.766Z","updated_at":"2026-05-08T05:18:49.770Z","incident_id":2953,"contents":"Engineers are working to restore impacted resources. While the partial outage from the upstream service provider is ongoing, some customers are observing signs of recovery. Upstream resources remain impacted, and our team continues to work toward full resolution.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8641,"created_at":"2026-05-08T04:33:48.184Z","updated_at":"2026-05-08T05:22:37.845Z","incident_id":2953,"contents":"Engineers are continuing to investigate the ongoing impact of this upstream provider outage.","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8640,"created_at":"2026-05-08T04:14:30.203Z","updated_at":"2026-05-08T04:14:30.208Z","incident_id":2953,"contents":"Beginning at 12:25 UTC on May 08, 2026, a partial outage in an upstream service provider began impacting a subset of customers in the US region. Affected customers may be experiencing intermittent connectivity,  elevated DB latency, or degraded performance with third-party add-on providers.\n\nAffected customers may wish trigger database failovers as a mitigation. ","title":"Heroku Incident Update","update_type":"update","systems":[{"name":"Data","status":"green","services":["Data"]}]},{"id":8639,"created_at":"2026-05-08T03:55:25.323Z","updated_at":"2026-05-08T03:55:25.323Z","incident_id":2953,"contents":"Heroku engineers are investigating.","title":"Heroku Service Degradation","update_type":"investigating","systems":[{"name":"Data","status":"green","services":["Data"]}]}]}]